My Payment Failed

My Payment Failed on SILAS ACADEMY If your payment fails during checkout, follow these steps.
What to do

1. Check whether you received a payment notification.
2. Review your Mobile Money transaction history or payment account.
3. Check whether money was deducted.
4. Return to your SILAS ACADEMY account.
5. Open your Orders section.
6. Check the status of the affected order.

ImportantIf money was deducted but the order still shows as unpaid, do not pay again immediately.
Contact our support team so the transaction can be reviewed.
Information to provide

• Your registered email address.
• Your order number.
• Your payment reference, if available.
• The amount involved.
• A short explanation of the problem.

Contact supportWhatsApp: +237 673 918 759
Email: [email protected]
Never send your PIN, password or OTP to our support team.